Falletta's Restaurant

(716) 741-7406

8255 Clarence Center Rd
East Amherst, NY 14051 43.0126 -78.6866

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Last updated 9.11.08

Category:

Restaurants

Payment Methods:

American Express, Visa, Discover, MasterCard

2 Star Rating: Below Average

03/28/08

Poor service

by sniklebuys at Citysearch

Although their Dom's bread was more like a cheesy pizza than the bruschetta the server said it was like, the food was OK to good. But the service was among the worst I've experienced in many years here in Buffalo. It was far slower than the number of customers would suggest. When we asked the server for something, she'd say "I'll be right back" and then, with no explanation of what was going on, do something else. The service was so bad that I wondered in my paranoid way if we had somehow offended her and were being punished. I would not go back. And I would not recommend the place to friends without telling them about our experience there.

  • Pros: Ambience
  • Cons: Service
1 Star Rating: Poor

10/31/07

Only go if under new ownership

by slamsman at Citysearch

I took my wife her for our anniversary. The restaurant is quaint and nicely decorated; unfortunately the food and service left something to be desired. We both ordered one of their many chicken dishes and the food was quite good until my wife found a hair in her food. When I called the waiter over he immediately got the manager. This is where things went really down hill. The manager had claimed the hair must be one of my wife?s (she has blond hair and the hair was black!) he was very rude and talked over me when I spoke. There was no apology and no money taken off our bill- not even an offer of free desserts. When I didn?t leave a tip the owner/manager mutter something under his breath at us as we were leaving. Overall, I would not recommend this restaurant- it?s a shame because this place has potential. Maybe I will come back if they have new owners!

  • Pros: ambience, location
  • Cons: service, managment
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