570 E Robinson St, North Tonawanda, NY | Directions 1412043.035832 -78.860849
Highly recommend! Staff was wonderful. Very helpful and compassionate. The best vet we ever went to.
$90 Spay Certificate through Friends of Animals... – I normally take my pets to Amherst Small Animal Hospital. When I took my dog to Amherst to be spayed, they gave me an estimate of $350 to $450. I refused to pay that kind of money and instead did some research online. Apparently, there a whole bunch of programs out there to help people on welfare who want to have their dog spayed for nothing but it's next to impossible to find a cheap spay program if you're not on welfare. I found this organization called Friend's of Animals and they sell a say cert for only $90! Pine Woods is one of two of the only vets that participate in the program. I took my pup for a free exam where she was looked at by a tech and her vaccine records were reviewed. At that time, they gave me an estimate of $0 for additional charges I might incur based on that exam. I went ahead and had her spayed a week later and as the estimate had stated, there were no additional charges. The total cost I paid was in fact $90. I really like the staff and I think I will be switching my dogs to this vet from now on. They are super friendly and they do not try to push additional services that are not necessary. Highly recommend!!!
So much for cheap SPAY certificate – Staff friendly, only upside so far. I bought the friends of animals spay certificate on line for $90. I was expecting to pay some additional fee's... but certainly not $259 more!! Total cost, $359. No great savings by any means. I'm still trying to catch my breath at the cost.
buyer beware – Having used this practice only once before I was still forming an opinion. With this experience i was out of town when my dog needed urgent care. A dear friend stood in for me and communication for the most part between myself
and vets involved was good. Except in one instance I was told by one vet that surgery was necessary and then told the same day by another vet that it wasn't recommended.
Additionally I am not convinced that all the vets here
have much experience with complicated cases.
I am satisifed overall with the medical care she received . I am however very concerned about the over inflated expense and the recommendation of procedures and medication that would have done nothing
but make my bill higher. When you walk into the office you can quickly see that there is alot of overhead.
I am glad that my dog improved while in their care. I
am disappointed I have found yet another practice that expects its vets to be concerned about generating revenue. Reminds me of lawyers and billable hours. $3.00 for a roll of tape. $4.00 to throw away a syringe......Please....... And the IV catheter was changed after 2 days because it was old. It was working fine..... $28.00 That is just a few examples of the unnecessary expense.....
This is no reflection on the vets at all. I would probably use them in the future.....at a different facilty.
There are vet practices in the area where expenses are much less and the care is as good or better.
So if you read this and you go into this facility...ask if what they are suggesting is really necessary. During this visit by doing so I saved $1200+ Surgery never happened and my dog is fine......I got a second opinion. We all want the best for our animals. but do we really have to go broke providing it?
I love this place...caring doctors!! – I just started going to this place a few years ago and am very pleased with the care my two cats receive. From the friendly tecnicians, who act like my cats are the best in the world, to the vets (Dr. Adler) who are funny, kind, knowledgable , they are the best!
pinewoods animal hospital – I took my aging cat who has been sick to them for the first time. When I called they got me in within an hour. Dr. Mike and his staff were friendly, informative and reassuring. They did not try to get me to buy anything, they just did what was necessary to diagnose the problem and help my poor cat. They put her on three medications and taught me how to rehydrate her,(she has early kidney disease), and it did not cost a fortune! They were very reasonable and I highly recommend this animal hospital to anyone interested in finding a permanent vet for their pets.
Wonderful pet care – Thank you Dr Mike and your entire staff for being so kind and caring. It was difficult for us to make the decision to let our bichon, Riley, go. ...but we know the right thing was done. Your lovely note was appreciated and today his paw print arrived. Thank You , Thank You.
Sincerely, Lynne and Jim Graham
Pinewoods Animal Hospital very good – We have been going to Pinewoods since they first opened. We have always found the staff to be friendly, courteous and helpful. We have lost several pets over the years and the staff never tried to talk us into using expensive treatments, etc. to try to keep them alive but rather suggested that the kindest thing to do would be to put them down. We love them and always recommend them to anyone we know who has or is getting a pet.
Dr. Mike is great! – I just brought my SPCA cat of 6 years here for the first time. He has the feline leukemia virus and chronic conjunctivitis as a result. Unlike other vets I've been to, Dr. Mike did NOT nickel and dime me for various tests, nor did he push steroid therapy (which merely masks the condition and which can result in diabetes and ulcers); rather, he cut to the chase, prescribed 4 helpful medications and kept the costs down. He charged just $37 for the office visit and encouraged me to purchase the prescriptions at local pharmacy (which is nearly always cheaper than what a vet charges!---and, get this--he pointed out that my AAA membership card entitled me to prescription discounts.
Update 3/10/09: Employee "Jude" is incredibly ignorant. When I phoned to ask how much they'd charge to neuter a male cat I'm thinking about getting, he said he couldn't reveal that on the phone and that I'd have to bring the cat in to find out the cost--ridiculous!
I really appreciate how Dr. Mike is looking out for my cat AND my wallet in these tough times.
Thanks, Dr. Mike!
Dr. Burke is an Awesome Vet! – Dr. Burke treated my pet extremely well. She went above and beyond the call of duty with her follow up calls and showed extreme compassion after my pet was diagnosed with cancer. I highly recommend her services!!!!
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