2 Detroit St, North Tonawanda, NY | Directions 1412043.024657 -78.885892
Terrible...Terrible Customer Service! A party of 2 used a groupon which they added 18% gratuity along with a $6.75 Service Charge. This was after waiting 45 minutes for a server to come to our table (we had to approach a waiter for service). The waitress was completely rude and when we approached the Manager, she started screaming at us. REAL CLASSY, I mean trashy PLACE !
It is about Time! The Shores is Looking Great – Was just there tonight, had a great time. The restaurant has so much potential and there is now a lot of new improvements being done to capture the location that is on an Island in Western New York! Had the Fish Fry and my wife had the Potato Encrusted Cod, on the patio in early May. I like that the staff especially the kitchen is back again, it make the place more consistent. Keep up the good work.
Get 'em in, get 'em out!!! – The Shore's main goal is turning the tables over to get as many people in and out as possible!! The hell with good food and service! Our group was seated at a nice table on the patio, with a view of the water, so far so good. The waiter was obviously disappointed our last guest was 10 minutes late (first red flag). After she arrived, he was ready for our drink order---"ladies, how about some drinks...the stuff that makes the world a better place!" Really?? (second flag---push the $4 drinks to wrack up the bill!) Dinner was OK, nothing special, you're definitely paying for the view of the water here. After dinner, we ordered coffee---another obvious disappointment for the waiter.....no poker face on this guy! The topper of the evening, and probably the rudest comment I've ever heard, was "what do you say ladies, I have people waiting for this table?!" We were too shocked to speak, although our tip spoke volumes! If you want a place that is overpriced, pushes alcohol, makes you feel rushed and insignificant, this is the place! Will NEVER go back...there are too many places in this area that outshine this dump!
Shores Waterfront Restaurant – My wife wanted to go to a restaurant that overlooked the water for her birthday. I purchased a gift certificate from WYRK seize the deal program for The Shores. I read the previous reviews, food is too pricey, place needs painted and request Sara as waitress so I thought I would update you all after my visit.
The person who stated the food is "too pricey" is correct! The linguine alfredo is $16.99. The sweet potato fries are $4.99. I had to the Chicken Fajita wrap which was very good and came with either fries, coleslaw or past but was $9.99 but no complaints on the amount of taste of the food from anyone in my dinner party. The building appeared to be recently painted but does need a little TLC in the porch areas. Without asking we did get seated in Sara's section and she did a great job! No complaints on the Service.
The entertainment was a Frank Sinatra impersonator but the highlight of the evening entertainment wise was when Sara got up to the mic and sang "Black Magic" She has an amazing voice and stage presence.
The view of the Niagara river is awesome and really the best reason to go there. After dinner we went to the bar to get a drink. The bartender seemed a little rude and put out by our needing a drink. No personality at all just said "yeah" instead of "Good evening sir, what can I get for you?" We took our drinks out to the dock area and sat and listened to the music but especially enjoyed the music between Sinatra songs.
We did return the following week since I forgot to give Sara my gift certificate so thought we would go again and use it before it expires. I ordered fajita wrap again because I knew it was good. We had a different waitress who was good but never came back to fill our waters or ask if we wanted any desert just brought the check. I did not catch her name though. There was no entertainment but we did enjoy the music coming from a speaker hanging in the tree.
Overall I do like the place. The food is pricey but is edible. The service really depends on who you get. The view is amazing and some nights they have volleyball out back if you enjoy playing or watching. I guess my advice is to give it a try and see what you think!
AWESOME Owners and Destination – First time there and service was great. Ask for Sara, she WILL take care of you.. Nothing bad to say at all, BEAUTIFUL atmosphere, music, and setting.. Would recommend to anyone. You MUST try the sweet potato wedges with honey butter.. AWESOME!!!!!! You won't regret stopping in..
Panaramic View of the Niagara River – Great summertime place - outdoor patio. Good lunch (Salmon patties aren't all breading like some places) Good fish fry - a little higher price than some Buffalo bars. Boat harbor there lends to outdoor summer atmosphere. Dance "floor" leaves something to be desired. Crowd changes with the bands that are featured. Too bad our summer is so short! This is on Tonawanda Island and you think you're in the wrong place when approaching it through a small business district - but pleasantly surprised upon finding a hidden gem vista. Pick a night your kind of music is playing and you will have a nice dinner and entertainment!
Great Waterfron View – Go there often. Could be cleaned up a bit, but excellent location on a sunny summer day and good enough food. Always good service and some great music.
hard to find, and when you do it;s the Twilight Zone – Had gift certificates so we went there 4 times over the summer. The sunsets are beautiful and place is relaxed. Food is overpriced and the place could use a coat of paint, the chairs need to be cleaned and they could use new table cloths. First trip food was good.... chicken ceasar salad and steak sandwich. Second time both had kentucky bourbon chicken... was supposed to have bbq sauce, peppers & onions. When we asked where the peppers and onions were the waitress checked and came back with a bowl of peppers and onions saying they were just putting less on and when we stated there were none she pointed to my plate and said there was one piece of pepper on it. Third time had an italian sandwich which was to have sausage, cappocola and cheese. Bit into it and all I had was cappo, had the waitress check and she came back and told me they ran out so doubled up on capo. Not what I wanted so I had her get me a steak sandwich and when she returned told me she took the other sandwich off the bill?? What?? Sandwich wasn't as good as the first. Fourth time I had the chicken again which was prepared totally different then the first time. Ate it as it was good but assumed I was in the Twilight Zone. Got out and I'm not going back
My favorite restaurant, Never knew it was a Nightclub too. Best live bands and music in town ! – Amazing outdoor patio, overlooks niagara the river. I was their 4/25/08 and it was packed - we had a great time ! The Band playing was black widow, they were very good . fun party atmosphere THE BEST CHICKEN WINGS EVER. My friend had one of the daily specials - some Tomato pepper alfrado dish, it was SOO good. My family has a boat slip at the marina also (same ownership) and they love it their. Would recomend to anyone.
Was there for a funeral brunch, was also there for a graduation party last year. – Very good food, not normal banquet food. Niagara river view is the best waterfront location I have ever seen in Buffalo, Niagara falls, Amherst and Tonawanda. We were able to take great family photos with the waterfront behind us. The prices compared to other banquet facilities are much less and they offer much more.
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