05/03/09

Awesome professional service

by jewelonme

My stylists name is heidi. I always get great service from everyone beginning to end and i always leave looking and feeling great. A+

• Pros: convenient and fun
• Cons: busy salon on saturdays hard to get in last minute

05/01/09

wonderful experience @ euphoria

by jjspice

i recieved a gift cirtificate from a family member for euphoria in the walden galleria mall. from the moment i walked in to the time i left looking & feeling like a million bucks i had a plesant & relaxing time. it was my first time using avada productswitch i loved! the reception girls welcomed me & offered my aveda tea, & my stylist was prompt & friendly, i felt welcomed rite away. i had color , hilites, a hair cut & a style!!! I LOVE MY HAIR!!!!!! i would just like the staff at euphoria to know what a wonderful job there doing! "KEEP UP THE GOOD WORK EUPHORIA"

• Pros: friendly staff & professional stylists

12/06/07

AWFUL SALON, AWFUL SERVICE!!!

by 22citygirl

DON'T GO TO EUPHORIA!!!! I had the WORST experience at Euphoria, and I know friends who had similar terrible experiences. I arrived promptly for my appointment. However, I was forced to wait 50 minutes! It wasn't until I approached the service desk after a 50 minute wait that I was finally noticed. I had an appointment with a so-called experienced stylist. However, it was her assistant who ended up coloring my hair. Yet, I was charged the excessive experienced stylist's rate. My hair color turned out terrible. It was far darker than I wanted. It was streaky. It had red and orange streaks throughout it. And, the bottom part of my hair was far lighter than the top! I brought this up to the stylist and she simply told me to wash it a few times and it would lighten. Then, she proceeded to "style" my hair. This consisted of flipping my hair upside down, not putting any product into my curly hair and making my hair frizzier than it has ever been before. I was charged an extra $30 for this so-called style! It cost me $95 total for this awful color and style. I was never told there would be an additional charge for the style. I was so upset when I left the salon that I had to purchase a headband to attempt to tame my frizzy hair. I called to complain as soon as I arrived home and the receptionist would not allow me to speak to a manager. I called back every day for five days before a manager returned my calls. The manager was rude and refused to give me my money back even though I had to then go to a different salon to have my hair re-done. Euphoria essentially stole $95 from me!