Amherst >Alternative Medicine > Spa 400
400 International Dr., Williamsville, NY | Directions 1422142.974982 -78.730526
Mon-Thu 8:00 AM-7:00 PM,Fri 8:00 AM-6:00 PM,Sat 9:00 AM-4:00 PM,Sun Closed
Not impressed! My first appointment I ended up waiting 15 minutes for the esthetician to get me out of the front waiting room, only to be taken to an inner waiting room while she got the treatment room ready. Never greeted me when I entered the spa - completely ignored my presence. I thought maybe my first visit was at a bad time so I gave them a second chance - no such luck. I was ignored when I entered (for the second time - and there were two people at the counter talking to each other...and they continued to ignore me until I asked if my arrival had been told to my esthetician) and then waited for 10 minutes PAST my appointment time until the esthetician came to get me...and she seemed surprised that I was upset! Really? This place is so unprofessional and lacks any sort of basic customer service. They have lost my business!! DO NOT GO...DO NOT BUY THE GROUPON! Not worth your time and money.
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