Depew >Main Factory Sales & Svc
The Areas Treasure. I recently went to this store in search of some help. They were so nice and helpful. They answered all my questions and directed me in the right direction. THe owner even showed me around the store and introduced me to other customers who were there. I am new to the area, and it was just what I needed. I felt so welcome. I was not pressured to purchase anything, they were just wonderful. I returned and then purchased a wonderful machine. What good will ambasadors for the area. They have my business, for sure
Be careful what you believe.
This is the best place in the world. They know how to have fun. The owner is awesome and everyone loves her. She never says anything bad about anyone and is very welcoming.
The other reviews were put up to writing this stuff by the competitor. Trash talking speaks for itself.
BTW, there is parking on the side of the building and this place is FUN FUN FUN, and NO ONE talks about anyone in a bad light.
Worst Sewing Store. I find this store unappealing and the proprietor to be of questionable character. I was at a seminar at this store and the store owner thought it would be fun to have male topless waiters serving refreshments. This is totally tasteless. I also heard the owner speaking to a customer regarding other businesses in the area. She did nothing but put them down. I will never shop in this store.
no parking. I felt like I was pulling over the curb to park. And leaving was even worse as there is no place to turn around and backing into busy traffic is impossible. You really need to watch your step here as each of the small rooms seems to be a tiny step up or down. No fabric selection but many embroidery design items. While there I overheard the owner complaining about customers who want her to tell them how to fix thier machines - her comment was she doesn't ask them how to do thier job. I don't think I want to be a customer and be discussed negatively when I leave if I have a question. One of the staff was friendly, owner was not, I felt as though I was intruding.
THe best there is. The nicest and most knowledgeable bunch of folks you wil ever meet. The best in the area, bar none. Don't waste your time going elsewere, because they are THE best
What A wonderful Place.
While I was at the previous place I reviewed, someone told me to try this place. What a pleasent difference!
Lots of machines, the staff knew them inside and out, and knew what to do with them! Friendly is an understatement. I felt at home is seconds and was laughing with them in minutes. Very kicked back atmoshpere and you are encouraged to just 'poke around'. Then they showed me a machine, that was perfect for ME, and not the most expensive.
The owner dropped what she was doing and came over to see if I was well taken care of. We talked about all the store offers and how they can help ME.
No snobbery here and no "airs" being put on. What a refreashing change. I am indebeted to that woman who told me about this place. Now I know why she told me to try this place before I did anything.
I am new to the area and I have now found a 'home' with these folks.
I love the place!
This place is totally customer oriented. They will work with you and have more patience than I have seen in a long time. They helped me pick a machine and pointed me, not to the most expensive, but the one that suited MY needs. They also have a lot of neat accessorys and notions.
I will shop there all the time and highly recommend them to my friends
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