Newfane >Gifts & Novelties > Peterson Drug Co
Wonderful small town store!.
I love shopping at Peterson's! They have great gifts at reasonable prices (despite what some of the other reviews say, the prices really are good for the quality and uniqueness). For the Vera Bradley lovers, Peterson's has one of the largest selections in the area!
Local residents shouldn't take Peterson's for granted. Not many small towns have quality gift shops these days. Personally, I am willing to pay a little extra to avoid a trip to the mall!
As for the pharmacy, some people need to be a bit more patient. As a former employee in a similar business, I know that there are many liabilities that fall on a pharmacist. The questions are to ensure your safety and maintain the pharmacist's professional integrity. Everyone makes mistakes, even doctors, and it's up to your pharmicist to catch these mistakes if they occur. There are also an awful lot of people out there who abuse prescription medications (more than most people would think), and a pharmacist has an obligation to try their best to minimize this.
From what I can see, Peterson's is a well-run local business. Customer service is clearly a priority, and that is something that you don't see much anymore. If you haven't shopped at Peterson's, you should stop in!
great place. I don't get the other reviews. The people at Peterson's are really nice and the gift department is amazing. I highly recommend it.
It is on at Peterson's. For the Love of Pete! What else can I say about this gem of a store in the heart of Newfane? It's a stalwart of the local Newfane economy, and I've been shopping there for years. All you complainers out there betta recognize just how bad things are in other parts of the country. In Baltimore, for example, you take your life in your hands going into most convenience stores. In Peterson's, you can shop with no worries about anyone bothering you. All I can say, yo, is GO PETERSON'S AND GO NEWFANE! IT IS ON, YO!
Petersons drug store Newfane NY. I had an experience where I had a dislocated shoulder. I am very sensitive to pain killers and my doctor had perscribed me 10 pills to two different types to see which one my stomach would tolerate. Once I gave the prescriptions to the male pharmacist, I was questioned over and over again in front 3 other customers regarding the reason I needed two pain killers. I explained to him my sensitivity to drugs but he continued to treat me like some drug abusing lunatic. He refused to fill either prescription until he could speak to my doctor. I gave him the number and my doctor confirmed and he still refused to fill the prescriptions. I took my prescriptions down the road to rite aid and was able to get them filled within an hour. Thank god. I had surgery the next day and really needed something for the pain. I've never been treated like that before in my LIFE. Ive never been back since.
Horrible management and costumer service. Avoid at any cost.. There are many problems with this company, mainly stemming from poor management. My first time entering this store, I was followed by a somewhat large woman who was constantly monitoring what I was doing. Afterwards, I discovered she thought I was trying to steal from the store. Also, I noticed that the employees were being constantly harassed by higher management, which seemed to be a daily occurance. On further inspection of the store, I noticed that a lot of items were misplaced, either purposely away from similar objects or for price issues, but there wasn't a lot of organization to anything. This also held true for the gift section of the store; I noticed a pile of beanie animals in the middle of the floor, and it was somewhat hard to walk around. I would say that their products are very poor quality, as well as being highly overpriced. As for the pharmacy, the only problem I see is the male pharmacist. I am not sexist, but he seemed to talk to his coworkers more than actually doing his work. I would suggest, if you have the opportunity, to drive the extra distance to Lockport instead of having to deal with this company.
poor shopping. This store has very poor management. The gift shop manager is very rude to customers and employees. She follows children around as if they are going to steal something. She has even scolded a child in front of their mother. The merchandise is well overpriced compared to other stores. The gift side of the store is very cluttered and it takes a long time for the merchandise to be changed between seasons. I do not recommend this store for a good shopping experience.
Poor Service and Store Setup.
This store has potential to be great! There are great gifts there and some really unique ones but everything in the gift area is so tight and close together that it is difficult to see what is what. Also, the prices are VERY high. I have seen many of the same products elsewhere for much less than this store charges.
Also, the pharmacy area is often very crowded. Very few employees are cheery and many rude and inconsiderate. One female pharmacist is very rude and could care or less about the customers. Seems to be on a real power trip. Depending on when you go in, there are often a lot of 'older' employees whom tend to follow you around as if you are going to steal something. Sometimes, at night, employees are decent and caring towards customers. I guess you just have to time it right. Overall, this place is not one for which I would recommend anyone waste their money at!
Poor Customer Service.
This drug store has an wonderful selection of gift items. The women who work in the gift area are usually quite nice. Too many items jammed into a small area, hard to move around.
The pharmacy area is an area to avoid. Customer service is at its utmost minimum here. Occasionally you will get a friendly person, but those odds are quite rare. After you get snickered at by the clerks, you may want to squeeze your way into another area of the store to look for something. This is when a sudden burst of employees come out of nowhere and watch you with eagle eyes as if you are going to steal something.
My parents and several of their friends have changed pharmacies. It is worth the road trip to Lockport to be treated human.
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