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Honest and thorough. I've been a customer for years!! Terry and his staff are polite and explain what needs to be done. Their work is excellent and my car runs great. As a female customer I've never felt talked down to or taken advantage of. I like to support local businesses and this is one of the best! I've referred many people who were looking for a good, fair repair shop and they too have been happy.…
These guys know their job. When a business is in its second generation and has lasted for 48 years it happens because they know what they're doing and their prices are fair. These men run the extra mile and take care of all problems. I have several cars and have had extensive work done many of times. Recently an old beast in my fleet of vehicles was in need of inspection and the price was going to be considerable. Terry recommended not fixing it. He gave me some options though saying if I was dead set on having this go through the inspection his staff would do the repairs but the car doesn't really justify it. I had to appreciate his honesty since it would have been easy to just take my money and not care if the old car lasts or not. Thanks Terry. I'll decide this week if we can replace the old Buick. If not I'll have you guys fix it up for us.…
WARNING TO ALL WOMEN. I Never write a review for anything but I feel I am justified. Took my car in for an OIL CHANGE AND TIRE ROTATION IT WAS $60.00. I have owned cars since I was 16 I am in my 40"s . When I questioned the bill Terry the owner said he has been charging that much for 10 years wHAT A JOKE!!!!! I have never felt so ripped OFF OR HAVE PAID SO MUCH . I thought I would help a local business - boy did he see me coming. I have always gone to firestone on Mckinley its about $18.00 for a oil change and $10.00 for a tire rotation-IF YOU WANT TO PAY OVERPRICED FEES GO TO TERRYS... OR TO…
Fair and Honest. This guy you can trust but PAY ATTENTION. When Terry says something is going to be expensive he is thinking not only of the the cost of the repair but the cost relative to the cost of the vehicle. His follow through is sometimes lacking but the repair work is always solid and the pricing is very competitive. I recently needed tires for my daughter's car but Terry couldn't get them for a competitive price. He quoted me for mounting instead and I found them online, had them delivered to Terry and it was win-win for both parties.…
Reliable, Honest. We've had both our cars in (one newer, one older) to Terry and his prices have been consistent, often are the lowest in the area, but not always. But he is honest about what needs to be done, approaches things in a logistical manner (do now, can be done later), which is worth it to us. Even when he is not the lowest, he is usually within 25-50 dollars. I agree that he won't directly tell you he doesn't want a particular job, but his code is "this needs to go to the dealer". Some repairs are just probably more time intensive and they probably don't do enough of to make the time/labor equation work in their favor. I don't begrudge them this. We will continue to take our cars back to him.…
