Pizza >Franco's Pizza
2308 Niagara Falls Blvd, Tonawanda, NY | Directions 1415043.005238 -78.822412
Mon. - Thu., Sun. 10am - 12pm;Fri. - Sat. 10am - 1am
Neighborhoods: Green Acres North
go elsewhere – Hopefully they read this - made acct just to comment - they are without a doubt the absolute worst in my area. Food is consistently under-cooked... pizza, subs, and wings --- nothing like ordering 50 to 100 dollars worth of pizza and wings for company and have it messed up. Sons friend came over and ordered subs from there for us... only place I know that can mess up a Royal (cold roll - very undercooked sausage). Seriously it might cost and extra buck or two but go across to just pizza or J an M instead. will never order from there again.
We are sorry that you had an unacceptable experience. Franco's has systems in place in an effort to ensure food quality and consistency with every order. We would be glad to prepare your order anyway that you like it. Franco's serves thousands of customers per week and we try to accommodate all requests. If any order does not meet our customer's standard, we are more than willing to correct the situation to our customer's satisfaction. ~Franco
Food Good Service Lousy – Ordered from Franco's for the super bowl, they told me when to be there, when I arrived to pick up the food there were 50 people crammed into the lobby all trying to pick up food with no system what so ever by the counter staff. People that were waiting there for over 30 minutes patiently were pushed aside by people coming in the door and the unorganized counter staff would take them ahead of everyone else. They recently remodeled and had more than one register put up in the front but on a busy day like this only one register was being used while the other young girls were running around.....this is not the only time I was a frequent customer but no longer...on a previous occasion I was told to be there at 6 to pick up our food and at 6:30 I was still waiting and all they can say is SORRY FOR THE WAIT....no organization,
bad management.....do yourself a favor and go across the street to Just Pizza or down the road to John and Mary's...no longer a customer.
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