Buffalo >Cozumel Grill
Adios Cozumel!!. My boyfriend and I wanted to enjoy lunch and some drinks on the patio so headed to cozumel..after 20 minutes of not being greeted, we went inside to get our own drinks and proceeded back to our table to wait for a server to acknowledge us. Finally another 15 minutes later, I stopped a server walking by who said she would put our order in but another 20 minutes later, with our beers empty, watching other tables getting nachos and salsa and hungry and hot, we decided no patio is worth crappy service. Walked out, Wont be back. Plenty of other great places in the area with patios, great food and service. Adios Cozumel
Good food and service. We went there tonight (the last night of Restaurant Week) and were very pleased--nice ambience, very friendly staff, good food, very generous portions and low prices. Highly recommend!
Horrible Food, Ambience, Service, etc. I realize my standards a fairly high as I am a So Cal native and we have some of the best Mexican food in the country, but this place cannot even call themselves a Mexican restaurant. The place smells, has marginal and overpriced food and POOR service - I mean seriously...are you trying to bring customers in or push them out? I am thinking the poor saps in Buffalo are used to the poor service, bad food and marginal margaritas and just deal? I will never go back...I have been on the search since I arrived in Buffalo (I know, I know) and have found that La Tolteca on Transit and Coyote Cafe in Hamburg are 100 times better. Friendly reminder to the workers at Cozumels...customers are important as is the quality of your food...and for goodness sake, clean up the bar taps...they make you gag when you walk in (and oh, one last thing...you have to ask for chips and salsa (is that salsa?) loco!)
Salsa sampler?. The Salsa Sampler was described as this, "our regular salsa, a spicy halapeno salsa, a cactus salsa, and a black bean salsa." Sounded tempting. What she should have said is " we take our regular salsa and put some halapenos in it, then we take that same salsa and put a few pieces of cactus in it, and follow the same with adding a few black beans." The tomato chunks had that tangy fizzy taste that tomatoes get when they turn. Get your drinks and leave the food behind.
Needs a visit from Kitchen Nightmares. This place is pretty god awful as a lunch destination. I went with four of my coworkers today. I understand that it is a bar, and smells disgusting like most bars, so that did not bother me. I was betting on the food being somewhat decent based on the exciting offerings on their menu. Boy was I disappointed. I can barely remember a time in the past when I've had food quite this bad from a restaurant before. I ordered some fish tacos with red snapper. That was a mistake. What I got on my plate reeked like raw sewage, and the fish was chewy... How the hell do you make fish that is chewy!? It was disgusting, and the fish tacos were filled with thick pieces of skin that for the most part seemed inedible. The rice was another sad story. It was hard, dry, stale, and had unidentifiable lumps that I can only assume were chunks of overcooked rice from days long past. My coworkers were less adventurous in their orders, getting quesadillas and the like, but were on the whole unimpressed as well, and I heard the word "gross" being tossed around frequently. Anyway, it was obvious that the majority of the food, except from some of the garnishes, were really not fresh. I mean "not fresh" is putting it lightly. Some of this stuff, had to be several days, to probably weeks old. The chef today must have had some cajones serving this to human beings. The waitress was god awful as well. We had no eating utensils for quite some time, and instead of waiting the 5 or 6 tables she had, she spent most of her time chatting with the bartender in the other room. Anyway, try not to visit this establishment unless you're really really full, and thus can forego the actual ordering of food.
A Great Surprise. I lived a mere few blocks from this place for the last year and never went. Finally, my friends and I decided to check it out. It was after 9pm and on a cold night, so besides for a few dedicated souls at the bar, the place was pretty much dead. That might have been why the service was so fast and the waitress was so attentive, but I think that she was just a great waitress anyway. For a drink, I ordered a banana margarita, but they were out of bananas ? the waitress suggested that I get a strawberry margarita with banana liqueur. The drink, served with real whipped cream on top and blended with actual strawberries, was absolutely fantastic. For an appetizer, we chose a special; Avocado cakes. They did not disappoint. They were made from avocados, Monterrey jack cheese and cashews and then lightly fried and served with a spicy roumelade. We all loved them. For my entree I ordered Maryland Blue Crab Quesadillas. They were just great. Lots of crab and just the right amount of spice. My only complaint is that I would have liked to try the black beans and rice on the side ? it came with the Curried Chicken Burrito my friend ordered. But for under $12, I guess it wasn?t such a bad deal. If you are looking for traditional Mexican food, this is probably not the place for you - but if you want Mexican fusion and interesting seafood options, this place is great. Overall, the food was amazing, the atmosphere was nice and the service was wonderful. I will definitely be going there again!
Editorial Review by Christy Buena. Located in the heart of the Elmwood strip, the Mexican restaurant features sizzling fajitas, steak and seafood dishes.
CUSTOMER SERVICE IS BETTER AT BURGER KING..
I will never eat here again not only did the screw up the group I was with, checks and charge on credit card, but they also made contact with only one of the people I was out with to try to fix the situation. My 9 attempted calls to speak with the GM have gone unanswered.
Also their waitresses and hostess could use an adjustment in the customer service dept.
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