Elmwood Small Animal Hospital

Kelly T.

Joined 3 days ago

I was completely astounded at what I was charged last week for 3 shots at Elmwood small animal hospital. $159.00 for rabies, lepto, distemper and (bordetella that I did not even ask for). After comparing my vet bill with my friends for the same shots in February where she paid $90.00, I am looking for another vet. When I called the office to let them know I felt ripped off, I was told that they would tell Dr. Harish and that "different vets charge differently". I'll say! This is highway robbery and I expected better after 30 years of loyalty to this vet. No wonder the office was empty.

Jay T.

Joined 3 months ago

Sad but so true to many of the comments here,my pet started here since a pup up to the point it became pretty obvious this man wants you to pay for his new facility by grossly over charging for any and everything that will come to his mind I got feed up of being a victim keep your eye out for swindlers.

Denise B.

Joined 10 months ago

Cold and uncaring...just out for money.

I got a small 3 lb chichucca from the city shelter and had to get it spaded. they give the city shelter a cheaper cost so i let them...which i will never ever do again. The did the surgery and when i got the dog they gave me no meds for pain or infections. when i asked for it they said she didnt need any. I have and take care of abused animals so i had meds at home anyway. I call them on saturday to tell them the dog was jumping like a pain hit. she may be having a reaction for the surgery or a infection. they told me that the doctors were gone and to call the emergercy clinic which was 96.00 a office visit. I told her why should i pay this money when i should have had these meds. i call the emergercy place and asked them to tell me how much to give the dog until monday. they said no that i would have to pay them....

i could not believe this shit. no one cared about the dog but me. she is doing better...now but what until i get both the city shelter and elmwood on the phone today...monday.

Doesn't Recommend

angela M.

Joined 1 year ago

uncaring and cruel. i have been taking my pets here for over 25 years and at one point i got partial billing from them in the case of an emergency and never not even once failed to pay nlow i have 2 7year old pointer/retriever mixes and one had been diagnosed by dr.spinks with addisons disease and she is not fairing well they want to run a specific test called the acth test to determine which type of addisons she has so she can be medicated properly and after dumping 1300.00 bucks they want 800.00 more and tell me she may not have alot of time unless we get this test done but they refuse to bill me partially or even do it to help my little girl,they gave me a script for dexamethasone and gave me an attitude when i asked for the script so my local phartmacy could fill it cheaper....they have no consideration for the well being of my baby and we have been collecting donations from local people in the neighborhood and my athenas health is very fragile she is suffering because of the lack of caring from the vet...i have $500.00 towards the $800.00 and they still will not do this test and i am sure they will attempt to pad this bill even higher to something we cannot afford.....what has happened here is a lack of caring for the patient and a love of the almighty dollar

Doesn't Recommend

gemmabelle

Joined 2 years ago

Awful, Uncaring, Rude & Incompetent. I can't decide what is worse here: the uncaring, incompetent vets or the egregious upselling and overcharging. And god forbid you respectfully question one of the dozens of unnecessary used-car-salesman money-making bs "procedures" one of the vets recommends; that's when the personal insults and accusations begin! Both vets I have dealt with seem to not particularly care for animals at all - they clearly worship the almighty dollar over your pet's health and well-being. They even charge an extra 2.5% if you pay by credit or debit card, to cover (and then some!) the fees the cc companies charge them. Unreal.

All medications and procedures are marked up from 50-100% more than other local vets.

Finally, this is simply not a happy place - the techs seem profoundly unhappy, the atmosphere is always incredibly stressful, and the facility - while new - is filthy.

There are dozens of competent, friendly, pet-loving veterinarians in western NY; I recommend choosing ANYONE but this one.pay by credit or debit card, to cover (and then some!

Recommends

JESAH1008

Joined 3 years ago

Great Service. I have been coming to elmwood small animal hospital for 30 years. I have never once had a problem and have always been treated great, so have my pets. The staff at Elmwood small animal hospital are very friendly,personable, know me and my pets by name, and everytime I call - they always give me the answers I am looking for. As for the Doctors, they are also great - theyk now how to take care of my pets and fix any problems that they have had.

Doesn't Recommend

Ella K

Joined 4 years ago

Elmwood small animal hospital. If you really have sick animal, PLEASE, PLEASE DONT GO THERE, they would lie to you about problems of your animal has. My dog had a stomach problem, in process of "investigating" problem they took almost $2000.00 told me my dog have a shunt (need liver surgery) and refers me to specialist-surgeon.. guess what!! surgeon was surprise to hear about liver.. it not even close to liver..it was stomach problem and its should cost me only $15.00 a month!!

Doesn't Recommend

ffferrara

Joined 4 years ago

OVERCHARGING AND OBNOXIOUS VET. This vet's new facility is impressive, however, the vet is not. The scale used for weighing pets was off more than 5 lbs on both occasions that I used this facility. That means dosages of medication are given for the wrong weight of the animal. This vet absolutely refused to write prescriptions and medications that should have cost $42.00 on-line, added up to $113.00 and he was very, very annoyed that I had the nerve to ask for a written precription. Also, one medication that he gave me had been issued by a company that the FDA had closed down. The second visit was a recheck where the dog was hardly glanced at but I was charged for a complete visit. I have no objection to paying a decent fee to a decent vet but this vet is obnoxious and definitely overhcarges on all medications he insists that you get from him.