Excellent, fast, honest service.
Everyone knows how to do his or her job. Very comfortable atmosphere. I don't even mind waiting for the repairs because there are drinks, food, t.v., computers, comfortable chairs, etc. I will never go anywhere else again. At age 68 I have seen many dealerships.
I happened to be going to Buffalo on
Monday, October 22, 2012 for an appointment. My service light had recently come on and I called Ray Laks while in route to Buffalo to set up an appointment. Their service department was able to schedule me the same day. I appreciate their flexibility and willingness to service my MDX on such short notice. And ... they washed my vehicle as an extra bonus!!