Southgate Plaza Jewelers

10/12/09

Disappointed

by maryb1007 at Citysearch

I took my ring to have the prongs retipped, rhodium dipped, and sized (and the price was fair). When I received my ring back, the tips were done well, but were overexaggerated and weren't straight and flat, the band was slightly bent, and I wasn't happy with the rhodium dip (some original bad solder on the ring was still showing through). Although some of these aspects were fixed, the employee did not show much willingness to fix these problem that should not have occurred in the first place.

10/01/09

wonderful service

by laurie33 at Citysearch

I brought my engagement ring in to be repaired. Very fast ,efficent . repair was much cheaper than I expected. everyone was friendly and extemely helpful. wonderful experience!!!

• Pros: very helpful, accomadating
• Cons: none