Kristen Uniforms & Scrubs

Eileen S.

Joined 5 months ago

I love this store! I get all of my work scrubs there. Really nice people and a great selection of scrubs. Great deals on the website and prompt shipping

Recommends

kristenuniforms

Joined 2 years ago

Best place to get scrubs, chef coats, and other uniforms in WNY! You will love us! We would love the chance to earn your trust.

Recommends

Marilynn P.

Joined 1 years ago

Great products, Great Prices, Great Service. What I love most about Kristen Uniforms is their super customer service. I've placed orders both online and in person at their Buffalo, NY store. Always a great experience! They have such a large variety of items that I can always find things for myself personally or for gifts. Unlike lexibulldog, I have had some items I've ordered backordered, but I'm always informed by one of the staff what's going on. Also, the prices are great and they'll happily special order a style or size for you that's not available on the web site or in the store. They just finished off 2011 with some great sales and super prizes! Love you guys!!!!

Doesn't Recommend

lexibulldog

Joined 2 years ago

WATCH OUT FOR UNKNOWN BACKORDERS. Placed an order. Was never informed before, during, or after via the site or order tracking that my item was backordered. Two days after my "expected" delivery date with still no status update to my "order tracking" I contacted the store who THEN finally told me my item was back ordered and gave me a new delivery date. THAT date came and went without ever being informed that my item was again back ordered for another THREE WEEKS. This has been over a month and a half. Still no word on getting the actual product in. No communication about changes in order status from site, no update on order tracking. Also didn't inform that monogramming will take additional time since the vendor has to ship to them first and then they reship it out for monogramming. I just changed my order to get a product I wanted less but was actually in stock. Going on two weeks waiting for this product. Over a 2 months process for a single order that I was told would ship 48 hours after placing the order. I was already reimbursed by my employer for the item or I would have canceled this order immediately. TERRIBLE CUSTOMER SERVICE. BUYER BEWARE.

Contact customer service to see if your product is in stock before you place your order!!

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Mpugs29

Joined 2 years ago

Great customer service. I've had many experiences with this company and can say in the last few years I have been very satisfied every time I shopped there. I don't have a lot of time to purchase items for my restaurant so when I do I want it to be quick and easy and this company definitely meets my expectations. If you call during business hours you always get a friendly customer service rep who will answer all of your questions and let me know about the status of my order. They sent me swatches for table linens at no charge and the online ordering is easy and low cost. I give 5 stars!

Recommends

jag1388

Joined 3 years ago

Small/Family business with great service and prices!. I have been placing orders with this business both online and over the phone for the last couple years. They have great personal customer service when you call (something that has been dissapearing in our society) but with the low prices of the larger companies as well. It's clearly a family run and oriented company and I'd rather deal with them than other vendors I've experienced who have too much to process and dont remember who you are. They've changed managers since my first experience and they're more efficient now. Great place to shop for scrubs and other goods IMO!

Recommends

WorkingGirl79

Joined 3 years ago

Everything under the sun!. I usually order scrubs from their website and have never had any issues with my order. Their prices are great compared to other online stores, and if you join their mailing list they even send you coupons!! While browsing through their websites I found that they have such a large varitey or products at amazing prices. I ended up ordering some tablecloths and the girl on the phone helped me with the cloth sizing and everything. This is a great place to shop!

Doesn't Recommend

tmj3182

Joined 3 years ago

Terrible customer service. I received my order with several items missing. The company never contacted me to let me know that certain items were on backorder. At this point, I needed to ship out incomplete kits for my event and couldn't wait for the rest to come in. I called back and left a message to cancel the remainder of my order and to call me to confirm, but again I did not hear from the company. When I called again a few days later they told me, "Oh yeah. That order was canceled." I would have appreciated some communication and written confirmation of this as is customary at most businesses.

Doesn't Recommend

kkasabian

Joined 5 years ago

Dumbest business around... I placed an order online and wrote "cancel order if item is not in stock" in the notes section. They charged me anyway and let me know of the cancellation 2 weeks later. I had to CALL for a refund. These people have no idea how to run a business, don't bother.

-online business owner