Leon Studio One Hair Design

07/03/08

Stylist lied and colored my hair the color I didn't want

by violetmouse at Citysearch

Today I went into the salon for hair color services. I requested an ashy color and made a point of stating that I did not want a neutral or warm shade of the color because my hair pulls red. Guess what?--The stylist, without my prior knowledge or approval, decided to go with a non-ashy shade and my hair ended up red and ugly. When I complained, I was told to never call or visit Leon's again. So, I've filed formal complaints with governmental supervisory agencies and have requested that my credit card company NOT PAY them for services NOT rendered.

Go elsewhere--there are a lot of good salons nearby!

• Cons: Staff and management are rude and arrogant--they make it clear that they know more than the customer ever will.

07/04/08

Worst salon ever

by JillS1980 at Citysearch

This was the worst experience I have had at a hair salon. The stylists were overbooked. My stylist was working another person and I at the same time. She had no time to cut my hair, I had to tell her what to do so she would forget (ie cut my bangs). She was so overworked, poor girl. Also, there were a lot of electrical problems. At one end of the salon, you couldn't run more than one hairdryer, hence they didn't hair dry my hair appropriately. I talked to management about it, and they said they couldn't fix it, it was a building problem. I will not go back to this salon.

• Pros: walk-ins and convienient
• Cons: vibe was bad, stylists couldn't give enough attention to customer